Counter Service Arrangement under Adverse Weather Conditions
Under adverse weather conditions, we encourage everyone to stay informed about the weather by referencing the Hong Kong Observatory's website first, before planning your visit to our office.
| Rainstorm “Amber” or “Red” Warning Signal | Rainstorm “Black” Warning Signal | Typhoon Signal No.8 or above / Extreme Conditions | |
| Signal in force between 6:15 a.m. & 1:30 p.m. | Service remains normal. |
Service suspended. Service will resume as soon as practicable once the signal is removed. |
Service suspended. Service will resume as soon as practicable once the signal and/or extreme conditions are removed. |
| Signal in force after 1:30 p.m. | Service remains normal. | Service suspended. | Service suspended. |
| Signal issued during working hours | Service remains normal. | Service remains normal. | Service suspended. |