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FAQ (After Acceptance of Admission Offer) - TPG

 
  1. Will I receive the original copy of the Admission Offer Letter?
  2. How can my conditional offer be confirmed?
  3. What should I do if I cannot meet the offer condition(s) by the given due date?
  4. What is an official transcript?
  5. When should I apply for the official transcript(s)?
  6. My official transcript issued by the awarding institution is not in English. Should I provide a translated version?
  7. Would the University accept my transcript (student copy) for serving the purpose of providing the official transcript?
  8. How can I know if the Graduate School has received my official transcript(s) and/or other outstanding document(s)?
  9. What should I do if I am unable to arrange with the awarding institution(s) to post the official transcript by the due date?
  10. Do I need to apply for a student visa?
  11. I have a valid permit issued by the Immigration Department. Do I still need to apply for student visa?
  12. When and how should I apply for a student visa?
  13. I have not received my degree certificate. Can I apply for student visa first?
  14. I have not applied for Exit-Entry Permit for Travelling to and from Hong Kong and Macao (往來港澳通行證) (EEP), or my EEP has not been renewed. Can I apply for student visa first?
  15. I have accepted the admission offer and paid the admission confirmation fee; however, I cannot register at the University Student Visa Application System. What should I do?
  16. How can I know if the Graduate School has received my original Form ID995A (Application for Entry for Study in Hong Kong)?
  17. How can I check my visa application status?
  18. How will I receive my student visa label?
  19. How can I obtain my visa application reference number?
  20. Can I have the courier tracking number for checking the delivery of my student visa label?
  21. How do I activate my student visa in Hong Kong?
  22. How to upload my photo for my student card?
  23. I fail to upload my photo to the University Student Card Photo Upload System. What should I do?
  24. When will I receive the student card? 
  25. Can I apply for student accommodation? 
  26. Where can I obtain the reference list/course materials/class schedule to prepare for my studies? 

 

 

The Admission Offer Letter will be uploaded to the Online Application System (Application Details --> Application Status). Please download it from the system and print it out for reference (see Screen below). Only soft copy is provided.

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Applicants holding a conditional offer should send the document(s) required to the Graduate School by 31 July or by the specific due date as shown on your Admission Offer Letter. Required document(s) and the submission method(s) will be available at the Online Application System (Application Details --> Offer Conditions)

 

Please write to the Graduate School (via Enquiry form) and the Programme Office (via email) with relevant documentary proof(s). The University will review the case on a discretionary basis. If your admission offer is to be cancelled, you will receive a refund of the admission confirmation fee after a deduction of HK$5,000 administrative fee. Please quote your full name and application number for easy reference.

 

An official transcript is a certified statement of your academic record which lists all the courses and grades that you achieved during your undergraduate and/or postgraduate studies. The official transcript is issued by the institution of your awarded degree. You need to request the awarding institution to post the official transcript in a sealed and stamped envelope to the Graduate School directly.

 

To allow sufficient time for validation of your academic qualification(s), please arrange the official transcript(s) to be sent to the Graduate School as soon as possible. In the case that you need more time to make the arrangement, please ensure that the official transcript(s) shall reach the Graduate School no later than 31 July or other due date as specified on your Admission Offer Letter. Your admission offer will be cancelled if we are unable to receive and validate your academic qualification(s) by the given due date.

 

If your official transcript(s) is in a language other than Chinese or English, please also provide a certified translated copy of the official transcript(s) in English.

 

No, student copy is not accepted. You should arrange with the awarding institution(s) to post the official transcript(s) in a sealed and stamped envelope directly to the Graduate School.

 

Please see the list of document(s) required and submission status in the “Outstanding Documents” tab page at the Online Application System (see Screen below). If the tab page “Outstanding Documents” is removed, it means that your official transcript(s)/official report(s) have been verified, with no outstanding document(s).

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The University may consider deferring the due date for you to submit the official transcript(s). Please write to the Graduate School (via Enquiry form) and provide the following information for the University’s consideration:
1.    An explanation stating the reason(s) for the delay (please quote your full name and application number for reference);
2.    State the earliest possible date for the Graduate School to receive the official transcript(s); and 
3.    Attach relevant supporting document(s). 

The Graduate School shall inform you of the result through email in one week upon receipt of your application.  

Please note that if you do not receive the approval to defer your official transcript’s submission and we cannot receive your official transcript(s) by 31 July or by the due date as specified on your Admission Offer Letter, your admission offer will be cancelled.

 

Please refer to your Admission Offer Letter (see Screen below) to check whether you are required to apply for a student visa.

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Please refer to your Admission Offer Letter to check whether you are required to apply for a student visa (please refer to Q10 above). Non-local students should possess a valid visa/entry permit to stay and study in Hong Kong during the entire study period of the enrolled study programme. Students may be required to provide the documentary proof of their eligibility to stay and study in Hong Kong when necessary. Without a valid visa/entry permit, students will be required to officially withdraw from the programme.

 

You will receive an invitation email for activating the account at the University Student Visa Application System about one week after you have settled the admission confirmation fee. Please wait for this email before action. 

As the Immigration Department of Hong Kong Special Administrative Region normally takes at least two months to process a visa application, you should complete your visa application via the University Student Visa Application System starting from 1 April to 31 July. 

To better prepare for your student visa application, please carefully read through the application flow chart and check the documents required.

 

Yes. Please submit your student visa application via the University Student Visa Application System. You may upload a copy of the degree certificate to the University Student Visa Application System by the due date specified on the Admission Offer Letter.

 

Once you have accepted the admission offer and paid the admission confirmation fee, it takes around one week for the University to update your status. Upon confirmation of your status, you will receive an invitation email for activating your personal account at the University Student Visa Application System for visa application. For first time activation, please do it through the email link. 

You need your student number (see Screen below) and the email address (i.e. the records in the Online Application System) for activating your account at the University Student Visa Application System.

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The Graduate School will process visa applications in one month upon receipt of the original Form ID995A (sample forms for reference: Mainland/ Overseas) and relevant supporting documents. The University will contact you by email in case any document is missing.

 

Your visa application progress will be shown at the Online Application System (Application Details --> Student Visa) (see Screen below) about six weeks upon the receipt of your visa application documents and the original Form ID995A by the University.
The sent date of your visa application documents towards the Immigration Department of Hong Kong Special Administrative Region, and the sent date of your visa permit label will be timely updated for reference.

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The student visa label will be sent to your address provided at the University Student Visa Application System by courier delivery services. Therefore, please ensure that the address is accurate.


The sent date of your visa label will be shown at the Online Application System (Application Details --> Student Visa) (see Screen below). The courier delivery normally takes about one week. If you do not receive the visa label one week from the sent date, please write to the Graduate School (via Enquiry form). Please quote your full name and application number for easy reference.

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The application reference number will not be provided since your visa application is handled by the University.

 

The courier tracking number will not be provided as the University will follow up with the courier on the progress of the delivery of student visa labels. The courier delivery normally takes about one week. If you do not receive the visa label one week from the sent date, please write to the Graduate School (via Enquiry form). Please quote your full name and application number for easy reference.

 

You should present your visa/entry permit label and travel document at the Immigration Counter upon you arrival to Hong Kong. Please see in the table below of the documents required for entry to Hong Kong.


Please make sure that the Immigration Officer issues a landing slip which bears your English name, travel document number, name of the University, arrival date to Hong Kong, and conditions and limit of stay in Hong Kong. You will not be allowed to register for studies at the University if you cannot show the landing slip on the Registration Day.

  International Students Students from Macao Students from China
Travel Document Passport Visit Permit for Resident of Macao to HKSAR
(澳門居民往來香港特別行政區旅遊證)
 
Exit-entry Permit (EEP) for Travelling to and from Hong Kong and Macao
(中華人民共和國往来港澳通行證)
 
Visa/entry permit label To be affixed onto a blank page of your Passport for presentation to the Immigration Officer at the Immigration Counter upon your arrival to Hong Kong. To be affixed onto a blank page of your Visit Permit for Resident of Macao to HKSAR for presentation to the Immigration Officer at the Immigration Counter upon your arrival to Hong Kong.
  • To be affixed onto a blank page of your EEP of which your relevant exit endorsement has been obtained.
  • If you are holding an electronic EEP which bears the relevant exit endorsement, it should be presented together with the visa/entry permit label issued to you.
  • Please present your EEP to the Immigration Officer at the Immigration Counter upon your arrival to Hong Kong.

 

 

You will receive an invitation email for activating the account at the University Student Card Photo Upload System about one week after you have settled the admission confirmation fee. Please wait for this email before action.


After receiving the invitation email, you can access the University Student Card Photo Upload System with your student number (see Screen below) and the email address you registered at the Online Application System.

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There are specific requirements for uploading the photo. Before you do so, please check if:
1. You are using Internet Explorer to access the University Student Card Photo Upload System.
2. Your photo is in JPEG format, with a file size between 200KB - 2MB.
3. You attempt to upload the photo for no more than five times per account.


If you have any questions, please write to the Graduate School (via Enquiry form), together with the screen capture and/or the error message for handling. Please be reminded to quote your full name and application number for easy reference.

 

The student card will be distributed to students on the Registration Day.

 

For information on accommodation, please visit the website of the Office of Student Affairs.

 

For information about the course materials/reference list, please refer to the programme website.


For information about the course enrolment and class schedules, please refer to the Graduate School programme website. Details will also be announced via email before the programme commencement.